📜 Privacy Policy

This Privacy Policy ("Policy") is published in compliance with applicable laws and governs how we collect, use, and protect your information.

Introduction

This Privacy Policy ("Policy") is published in compliance with:

  • Section 43A of the Information Technology Act, 2000;
  • the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;
  • the Digital Personal Data Protection Act, 2023 ("DPDP Act"); and
  • all other applicable laws for the time being in force in India.

This Policy governs the manner in which Wiwili Techworld Private Limited ("WishAur", "Company", "We", "Us", "Our") collects, uses, processes, stores, transfers, discloses, and protects information, including personal data of users ("User", "You", "Your") who access or use the WishAur mobile application, website, and related services (collectively, the "Platform").

By accessing or using the Platform, You consent to the practices described herein. If You do not agree, You must immediately discontinue the use of the Platform.

1. Scope and Applicability

1.1 This Policy applies to all services offered through the Platform, which hosts 100% free-to-play, skill-based quiz contests where winners are determined on the basis of knowledge and speed ("Services").

1.2 Participation is entirely free. WishAur does not solicit or collect any deposits, entry fees, or wagers for contests.

1.3 The Platform is intended solely for individuals who have attained the age of eighteen (18) years. WishAur does not knowingly collect data from minors. If it comes to Our attention that a minor has provided personal data, We shall delete such information and may terminate such account.

1.4 This Policy does not govern third-party websites, applications, or services that may be linked to the Platform. WishAur disclaims any responsibility or liability for third-party practices.

2. Definitions

For the purposes of this Policy:

(a) "Personal Data" means any data about an individual who is identifiable by or in relation to such data, including identifiers such as name, contact number, email address, government-issued identity documents, or bank/UPI details.

(b) "Sensitive Personal Data or Information" shall include passwords, financial account details, KYC documentation, and such other categories as defined under the SPDI Rules.

(c) "Non-Personal Data" means anonymised, aggregated, or statistical information that does not identify any User individually.

(d) "Processing" means any operation performed on Personal Data, including collection, recording, organisation, storage, adaptation, use, disclosure, or deletion.

3. Categories of Data Collected

3.1 Personal Data Provided by You

  • Registration information: name, mobile number, email ID, and basic profile details.
  • KYC information: PAN, government-issued ID, and/or address proof for verification and reward distribution.
  • Withdrawal details: bank account or UPI ID for crediting cash rewards.
  • Customer support: correspondence, feedback, or information shared when contacting Us.

3.2 Automatically Collected Information

  • Device identifiers, operating system, IP address, browser type.
  • Advertising identifiers to deliver and measure targeted advertisements.
  • Location data to ensure compliance with jurisdictional restrictions.
  • Log data such as app usage, leaderboard interactions, and performance analytics.

4. Purpose of Collection and Use of Data

WishAur processes Personal Data strictly for the following lawful purposes:

  • To provide, operate, and improve the Platform and Services.
  • To verify eligibility, conduct KYC checks, and deliver rewards.
  • To process valid withdrawal requests for cash rewards.
  • To deliver advertisements and measure their effectiveness.
  • To ensure fairness, security, detect and prevent fraud, and enforce compliance.
  • To communicate with Users regarding contests, updates, or support.
  • To comply with legal obligations and respond to lawful requests from authorities.

5. Lawful Basis of Processing

Processing of Personal Data shall be undertaken only:

  • with the consent of the User;
  • for performance of a lawful contract between WishAur and the User;
  • for compliance with applicable legal obligations; or
  • for legitimate purposes associated with the operation of the Platform.

6. Sharing and Disclosure of Information

6.1 We may disclose Personal Data to the following categories of recipients:

  • Service Providers: third-party vendors engaged for hosting, analytics, advertising, KYC verification, reward fulfilment, and payment processing.
  • Regulatory or Judicial Authorities: when mandated under applicable law, regulation, or order.
  • Affiliates and Partners: for delivery of rewards or promotional activities.
  • Business Transfers: in case of merger, acquisition, reorganisation, or sale of assets, subject to continuation of this Policy.

6.2 WishAur shall not sell or rent Personal Data to any third party.

7. Withdrawals and Rewards

7.1 All contests are free to enter. Winners may receive rewards in the form of products, services, or cash.

7.2 Users who win cash rewards may request withdrawal to a verified bank account or UPI ID.

7.3 KYC verification is mandatory prior to processing withdrawals.

7.4 Withdrawal requests shall ordinarily be processed within fifteen (15) working days from the date of request, subject to successful verification.

8. Data Retention

8.1 Personal Data shall be retained only for as long as necessary to fulfil the purposes set forth herein or as required under applicable law.

8.2 Upon expiry of the retention period, Personal Data shall be securely deleted, anonymised, or otherwise disposed of in accordance with industry standards.

9. Data Security

9.1 WishAur employs reasonable technical and organisational measures, including encryption, secure servers, access controls, and firewalls, to protect Personal Data against unauthorised access, disclosure, alteration, or destruction.

9.2 While We strive to ensure robust protection, You acknowledge that transmission of information via the internet carries inherent risks, and absolute security cannot be guaranteed.

10. User Rights

Subject to applicable law, You have the right to:

  • Access, review, and obtain a copy of Your Personal Data;
  • Request correction or update of inaccurate data;
  • Request erasure of data that is no longer necessary;
  • Withdraw consent for Processing, provided such withdrawal does not affect lawful Processing conducted prior to such withdrawal;
  • Request data portability in a machine-readable format.

Requests may be addressed to contact@wishaur.com, and WishAur shall respond within timelines prescribed under law.

11. Cross-Border Data Transfers

Personal Data may be stored or processed outside India, subject to implementation of safeguards that ensure a level of data protection commensurate with applicable Indian laws.

12. Responsible Play

WishAur hosts only skill-based, free-entry contests. While there is no financial risk involved in participation, contests may be engaging. Users are encouraged to participate responsibly and within personal limits.

13. Changes to the Policy

WishAur reserves the right to amend this Policy from time to time. Updated versions shall be posted on the Platform, and continued use of the Services shall constitute deemed acceptance of such updates.

14. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India. Courts at New Delhi shall have exclusive jurisdiction over disputes arising out of or in connection with this Policy.

15. Contact Us

For questions, concerns, or to exercise Your rights under this Policy, please contact:

Wiwili Techworld Private Limited

📧 contact@wishaur.com