Terms & Conditions

ARTICLE 1: INTRODUCTION AND SCOPE

1.1 Legal Agreement

These Terms and Conditions of Use ("Terms") constitute a binding legal agreement between Wiwili Techworld Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office in India (hereinafter referred to as "WishAur", "Company", "We", "Us", or "Our"), and any person accessing or using the WishAur mobile application, website, or any sub-domain thereof (collectively, the "Platform").

1.2 Acceptance

By accessing, installing, or using the Platform, you ("User", "You", "Your") acknowledge that you have read, understood, and agree to be bound by these Terms as well as the Company's Privacy Policy, and any other rules, policies, or guidelines expressly incorporated by reference herein.

1.3 Services Covered

The Platform offers Users the ability to participate in free-to-play, skill-based quiz contests and related interactive services (the "Services"). These contests are 100% free to enter, are funded through advertising revenues, and may result in Users winning non-cash or cash-based rewards, subject to these Terms.

1.4 Applicability

These Terms govern your use of:

(i) the WishAur mobile application ("App");
(ii) the WishAur website (www.wishaur.com) ("Website");
(iii) all content, features, quizzes, contests, games, and services made available through the Platform.

1.5 Nature of Services

WishAur exclusively hosts contests that qualify as "games of skill" under applicable Indian law. No lottery, gambling, or game of chance is hosted, supported, or endorsed. Outcomes are determined by knowledge, skill, accuracy, and speed of participants.

ARTICLE 2: DEFINITIONS

For the purpose of these Terms, unless the context otherwise requires:

2.1 "Account" means a registered account created by the User on the Platform.
2.2 "Ad-Supported Model" means the method of funding contests and rewards through advertisements displayed on the Platform.
2.3 "Applicable Law" means all statutes, enactments, acts of the legislature, ordinances, rules, regulations, bye-laws, notifications, guidelines, and orders of any governmental authority, as may be in force from time to time in India.
2.4 "Contest" means a free-to-enter, skill-based quiz competition hosted on the Platform in accordance with these Terms.
2.5 "Content" means all information, data, questions, answers, graphics, designs, images, videos, audio, text, and other material made available on the Platform.
2.6 "Disqualification" means any suspension, restriction, or permanent ban imposed on a User due to violation of these Terms.
2.7 "KYC" means Know-Your-Customer verification process mandated under applicable laws for prize disbursement, including cash withdrawals.
2.8 "Prize(s)" or "Reward(s)" means goods, services, experiences, or cash benefits awarded to Users who achieve winning ranks in Contests.
2.9 "Restricted Territories" means jurisdictions or states within India (or outside India) where access to skill-based games and/or rewards is prohibited by law.
2.10 "Services" shall mean all activities, functions, features, and facilities provided on the Platform including free-to-play quiz contests, leaderboard features, and associated content.

ARTICLE 3: ELIGIBILITY AND COMPLIANCE

3.1 Age Requirement

Access to the Platform is strictly limited to individuals above 18 years of age. By creating an Account, you represent and warrant that you are at least 18 years old.

3.2 Competence

You further represent that you are legally competent to enter into binding contracts under the Indian Contract Act, 1872.

3.3 Territorial Restrictions

The Services are available only in territories where games of skill are legally permitted. Users located in restricted states or outside India may not be eligible for participation in certain contests or rewards.

3.4 User Responsibility

It is your sole responsibility to ensure compliance with all applicable laws in your jurisdiction. The Company disclaims any liability arising from your failure to comply with such laws.

ARTICLE 4: ACCOUNT REGISTRATION

4.1 Mandatory Registration

To access contests, you must create an Account by providing accurate, current, and complete information including your name, mobile number, and email address.

4.2 Verification

The Company reserves the right to undertake verification, including mobile OTP confirmation and KYC verification prior to the disbursement of any prize.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. Any unauthorized use of your Account shall be your responsibility, and the Company shall not be liable for any resulting loss.

4.4 One Account Rule

Each User may maintain only one Account. Duplicate accounts, or accounts created using false information, may be suspended or terminated without notice.

4.5 Account Restrictions

The Company may restrict, suspend, or terminate access if it suspects:

(i) Multiple accounts held by one individual;
(ii) Misrepresentation of identity or age;
(iii) Fraudulent or abusive conduct.

ARTICLE 5: USER OBLIGATIONS

5.1 Lawful Use

You agree to use the Platform solely for lawful purposes and in accordance with these Terms.

5.2 Prohibited Activities

You shall not:

(a) use bots, scripts, or automated tools to participate in Contests;
(b) attempt to manipulate, hack, or exploit the Platform;
(c) impersonate other Users;
(d) upload content that is defamatory, obscene, or unlawful;
(e) engage in collusion with other Users to unfairly influence contest outcomes.

5.3 Responsible Participation

Contests are designed for entertainment and engagement. Users are encouraged to play responsibly, without excessive reliance on outcomes.

ARTICLE 6: CONTEST RULES AND PARTICIPATION

6.1 Nature of Contests

All Contests hosted on the Platform are 100% free-to-enter. No User shall be required to pay any entry fee, deposit, or consideration to participate. The Company operates on an ad-funded model, and rewards are distributed based on User performance in skill-based quizzes.

6.2 Structure of Contests

Each Contest will have:

(i) a defined number of questions;
(ii) a fixed capacity of participants;
(iii) specific start and end times;
(iv) a single or multiple winning rank(s) depending on the Contest structure.

6.3 Eligibility to Enter

Only registered Users, verified in accordance with Article 4, are eligible to enter Contests. Participation may be denied if a User is found ineligible under these Terms.

6.4 Winner Determination

Winners shall be determined strictly on the basis of:

(a) the maximum number of correct answers; and
(b) where multiple Users achieve the same number of correct answers, the shortest time taken to complete the Contest shall prevail.

6.5 Tie-Breaker

In the event of a tie in both accuracy and time, the winner shall be determined based on the order of submission (i.e., the User who completed first will rank higher).

6.6 Contest Closure

A Contest shall be deemed concluded either when the designated end time is reached or when the participant capacity is filled, whichever occurs earlier.

6.7 Live Rankings

During an ongoing Contest, Users may view live rankings on the leaderboard. Rankings are dynamic and subject to change until the Contest is closed.

6.8 Final Results

Final rankings and winners shall be announced only after validation by the Company's automated and/or manual review systems.

ARTICLE 7: WINNERS AND REWARDS

7.1 Categories of Rewards

Prizes awarded through Contests may include:

(i) Cash rewards;
(ii) Gift vouchers, merchandise, or digital assets;
(iii) Tangible products such as electronics, vehicles, or household goods;
(iv) Experiences, scholarships, or insurance benefits facilitated by the Company.

7.2 Distribution of Rewards

(a) Rewards shall be distributed strictly in accordance with the ranking criteria set forth in Article 6.4.
(b) Unless otherwise specified in Contest rules, only the 1st rank shall be declared the winner. Certain Contests may allow multiple winning ranks, in which case the reward allocation structure will be disclosed in advance.

7.3 Substitution of Rewards

If any listed product or service is unavailable at the time of delivery, the Company reserves the right to substitute it with an item or service of equivalent or higher value.

7.4 Non-Transferability

Rewards are non-transferable and may not be exchanged for any other consideration except where expressly permitted by the Company.

7.5 Delivery Timeline

(a) Non-cash rewards shall be delivered within 30 working days from the announcement of results, subject to availability.
(b) Cash rewards shall be credited to the User's winnings wallet within a commercially reasonable time, subject to completion of KYC requirements.

7.6 Taxes and Compliance

All rewards are subject to deduction of applicable taxes under Indian law. The Company shall issue relevant tax deduction certificates, where required.

7.7 Publicity Rights

By accepting a reward, Users grant the Company a royalty-free, worldwide license to use their name, likeness, and testimonials for promotional purposes, without additional compensation.

ARTICLE 8: CASH WITHDRAWALS

8.1 Withdrawal Eligibility

Users may request withdrawal of cash rewards credited to their winnings wallet, subject to:

(i) successful completion of KYC verification;
(ii) provision of valid bank account details;
(iii) compliance with applicable taxation laws.

8.2 Withdrawal Processing

(a) Withdrawal requests shall be processed within 15 working days of submission, unless delayed due to compliance verification.
(b) Any transaction charges or applicable taxes shall be deducted prior to transfer.

8.3 Minimum Withdrawal Limit

The Company may prescribe a minimum withdrawal threshold, which will be communicated within the Platform.

8.4 Reversal of Erroneous Credits

The Company reserves the right to reverse any erroneous winnings credited to a User's account.

ARTICLE 9: FAIR PLAY AND ANTI-FRAUD MEASURES

9.1 Integrity of Contests

The Company is committed to maintaining a fair and transparent system. To that end, the following practices are strictly prohibited:

(i) use of unauthorized tools or bots;
(ii) collusion between Users to manipulate outcomes;
(iii) impersonation or creation of fake accounts;
(iv) exploiting technical glitches for undue advantage.

9.2 Monitoring and Enforcement

(a) The Company reserves the right to monitor all gameplay for suspicious activity.
(b) Accounts found in violation of fair play standards may be suspended, terminated, or permanently banned.

9.3 Consequences of Fraud

Where fraudulent or unfair activity is detected, the Company may:

(i) disqualify the User from ongoing and future Contests;
(ii) forfeit rewards already won;
(iii) impose monetary penalties or legal proceedings.

9.4 Reporting Misconduct

Users are encouraged to report suspected cheating, collusion, or unfair conduct at contact@wishaur.com.

ARTICLE 10: RESPONSIBLE PARTICIPATION

10.1 Entertainment Purpose

All Contests are intended to provide entertainment and engagement. The Platform should not be viewed as a primary source of income.

10.2 User Well-Being

The Company advises Users to participate in moderation and to take regular breaks.

10.3 Parental Guidance

Although the Platform is restricted to Users aged 18+, parents and guardians are advised to monitor device usage to ensure compliance.

CONTACT INFORMATION

For all queries, grievances, or legal notices, Users may contact:

📧 contact@wishaur.com

📍 Wiwili Techworld Private Limited, Gurugram, Haryana, India

📜 WISHAUR – TERMS AND CONDITIONS OF USE